The Energy Rubber Group has implemented the following policy regarding refundable and non refundable purchases through our organization. Non-Refundable Purchases 1) Memberships 2) Special Events (i.e.Golf Outings, Fishing Outings, Banquets and Award Dinners) 3) Literature (Paper Sales, Technical Materials, Books, etc.) Refundable Purchases Subject to Conditions Below 1) Meetings 2) Educational Symposiums Arrangements for Meetings and Educational Symposiums must be made far in advance. Pre-registration is encouraged for all attendees, which allows for planning for room size, seating, meals, materials etc. The Energy Rubber Group also recognizes that plans change and cancellation of your pre-registration may occur. Below are the terms and conditions in which refunds will be issued for Meetings and Educational Symposiums: . All cancellation and refund requests must be made in writing 10 business days prior to the scheduled event. . A full refund will be issued if notice is received according to the terms and conditions. . Refunds will be made by Check, Visa, Mastercard, American Express or Discover. . Please direct all requests to the Treasurer of the Energy Rubber Group. Contact information is available under the Officers Section of the Website. . All requests made after the cut off date are Non-Refundable. Substitutions are allowed in the event that you can not attend the event but the person must be in good standing as a member of the Energy Rubber Group. .